White-Wilson Medical Center

COVID 19

*** Important: White-Wilson Medical Center Mask Use Policy ***

White-Wilson is dedicated to providing a safe environment for all who enter our doors. In our effort to so, we have enacted a mask-use policy for our patients, Associates and anyone else who may enter our doors. This policy requires everyone on White-Wilson property to wear face mask or face shield covering their mouth and nose.

If you are unable to abide by this policy, we ask that you refrain from visiting our clinic and reschedule any upcoming appointments until the time that health experts conclude facial coverings are no longer necessary. We apologize for any inconvenience.


What is COVID-19?

COVID-19, is a potentially severe respiratory disease caused by a new (at the time) coronavirus strain, SARS-CoV-2. First identified in China in late 2019, the virus has since spread all over the world due to its highly contagious nature. The virus is mainly spread through respiratory droplets transferred from one person to another during periods of close contact. However, there is a slight chance that the virus can be spread by airborne transmission and contact with contaminated surfaces, though these are not common.


What are symptoms of COVID-19?

There is a wide range of symptoms* associated with COVID-19, stretching from mild to severe. These include:

  • Fever or chills
  • Cough
  • Shortness of breath
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion
  • Nausea or vomiting
  • Diarrhea

Certain symptoms* indicate an emergency situation. If your or someone you know if experience any of the following symptoms, call 9-1-1 or visit your nearest emergency room immediately.

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake up or stay awake
  • Bluish lips or face
* List does not include all possible symptoms.



Who is most at risk of COVID-19?

The majority of people will experience symptoms that are classified as mild to moderate, with some people experiencing no symptoms at all. However, everyone is at risk of severe illness. This is especially true for older adults and those with underlying medical conditions. Such conditions include:

  • Cancer
  • Chronic kidney disease
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Down Syndrome
  • Heart Conditions
  • Weakened immune system from receiving an organ transplant
  • Obesity
  • Pregnancy
  • Sickle cell disease
  • Smoking
  • Type 2 diabetes mellitus
Some other conditions that might make you more susceptible of severe complications are:
  • Asthma
  • Cerebrovascular disease
  • Cystic Fibrosis
  • Hypertension or high blood pressure
  • Weakened immune system from blood or bone marrow transplant, immune deficiencies, HIV or use of immune weakening medicines.
  • Neurologic conditions
  • Liver disease
  • Overweight
  • Pulmonary fibrosis
  • Thallassemia
  • Type 1 diabetes mellitus


What precautions can I take to reduce my risk of COVID-19?

As COVID-19 most commonly spreads via respiratory droplets by people in close contact situations, the best way to protect yourself from COVID-19 includes three aspects:

  • Wear a mask. The CDC recommends that people age 2 and old should wear a clean mask over their mouth and nose when in public.
  • Keeping 6 feet of distance between you and others. Specifically in regards to people with whom you do not share a home and those in your home who are sick.
  • Avoid crowds. A good threshold for what constitutes a group is 10 or more people.

Other precautions you should take including frequent washing of your hands, regular cleaning and disinfecting of surfaces, covering your coughs and sneezes and receiving a COVID-19 when it becomes available to you.


White-Wilson Medical Center's COVID-19 Policies

To prevent the spread of COVID-19 and protect our patients and team member, White-Wilson Medical Center has enacted various COVID-19 policies throughout our clinics. These measures include:

  • Mandatory mask policy: All patients, visitors and employees who enter our doors must wear a facemask or face shield while inside White-Wilson buildings.

  • Patient and Visitor Health Screenings: All patients and visitors who enter our doors must have a patient health screening before continuing into the clinic. This screening consists of a temperature check and questionnaire administered by our screeners.

  • Remote Check-In and Waiting Room Social Distancing: To avoid congestion in waiting rooms, patients are asked to check in for their appointments from their cars and waiting until their room is cleaned and prepared for them to be called inside. For patients unable to wait in their cars, chairs in waiting rooms have been spread out to allow for 6 feet of distance between patients.

  • Immediate Care Policies: As we care for sick patients including those who may have COVID-19 and well as well patients, we have introduced many policies specific to our Immediate Care Clinics for an extra layer of protection. First and foremost, we are requiring all immediate care patients to schedule an appointment before arriving to our clinics. These appointments are often scheduled for the same day and in cases where all appointments are taken, for the following day. Additionally, as with other clinics, we are asking Immediate Care patients to check in for these appointments. Once a room is ready, patients will be called with instructions of where to meet an Associate to be allowed into the building. Check in phone numbers for each location can be found here.

    As a final precaution, we have split our Immediate Care services in Fort Walton Beach into two locations. Located across the hall from each other, these clinics are designated for sick patients (illnesses) and well patients (injuries, drug testing, worker's comp) respectively.


What should I do if I think I have COVID-19?

If you think you may have COVID-19 and are not in need of emergency treatment, the first thing you should do call White-Wilson Immediate Care for an appointment. During your visit, a White-Wilson Immediate Care provider will evaluate you and your symptoms to determine whether a COVID-19 test is necessary. If it is deemed necessary, a test will be conducted.

White-Wilson Immediate Care offers three types of COVID-19 testing.

  • PCR testing: The most accurate type of test, the PCR test uses a sample collected through the use of a long nasal swab. Through a laboratory process, the sample is then analyzed for the presence of SARS-CoV-2 genetic material. Testing results are usually received in 2 business days and a positive result indicates a current COVID-19 infection.

  • Rapid antigen testing: Also used to detect a current COVID-19 infection, the rapid antigen test takes as little at 15 minutes to return results. Collected through a nasal swap, this test looks for the presence of proteins of the virus. While a positive antigen test is considered fairly accurate, there is the chance of false negatives. For this reason, some providers may order a PCR test to confirm a negative result.

  • Antibody testing: This test looks for the presence of COVID-19 antibodies in a person's blood. Because antibodies take many days to weeks to develop, this test is not used as a diagnostic test for COVID-19 but rather as an indicator if you may have had an infection previously. The presence of antibodies may indicate you have some immunity to COVID-19, however, researchers do not yet know how long this immunity may last. Therefore, you should continue to take the necessary preventative precautions mentioned above.
Testing services are offered at White-Wilson Immediate Care in Crestview, Fort Walton Beach, Navarre and Niceville and require an appointment.


Does COVID-19 have a cure?

There is currently no medically verified cure for COVID-19. There are, however, treatments that can be used to support your immune system and provide relief from symptoms. These treatments must be prescribed by your health care provider and many are only administered in severe situations in a hospital setting.

Outside of the hospital, health care providers may prescribe treatment methods such as the use of over-the-counter medications; drinking more water and getting plenty of rest to help you body fight of the virus or treat the symptoms. For patients who are early in their infection and are at an increased risk of serious complication, doctors may refer you for a monoclonal antibody infusion to help boost your immune against COVID-19. This treatment is prescribed on a case-by-case basis and is not performed at White-Wilson Medical Center.


Where can I get a COVID-19 vaccine?

For the latest information about vaccine availability, talk to your doctor or visit the Florida Department of Health website here.


Valuable COVID-19 Resource Links

COVID-19 News From White-Wilson Medical Center

The Path to Herd Immunity

Myth Busters: If I Receive My COVID-19 Vaccine, I No Longer Have to Wear a Mask